This is a translation. In case of discrepancy, the Turkish version prevails.
You can permanently delete your FabricAR account and all personal data linked to it.
There are two methods below; both give the same result.
Data that is deleted
Your account and profile information (e-mail, name, phone)
All fabric images you have uploaded
Your dressing history and all your credit records
Usage counters of your assistant conversations
Your workshop / upholsterer registration details, if any
Deletion cannot be undone. Even if you register again with the same
e-mail, you will not be able to access your old data.
Data that is not deleted and why
Shared renders generated with catalogue fabrics —
These images contain no personal data and are served in common to all users.
They are not deleted, but their link to you is removed (the user identity is anonymised).
Records subject to a legal retention obligation —
Financial records (if any) are kept for the period required by Turkish tax and commercial legislation.
There are no payment records during the closed testing phase.
1. Deleting from within the application (recommended)
Steps
Open the FabricAR application and sign in to your account
Tap the Profile icon at the top right (Turkish interface: Profil)
Tap the Delete My Account button at the bottom of the page (Hesabımı Sil)
Read the confirmation window that opens and choose Yes, Delete (Evet, Sil)
Deletion takes place immediately. No additional confirmation e-mail is required.
2. Deletion request by e-mail
To whom and how
If you do not have access to the application (you changed your phone, deleted the
application, etc.), you can also request deletion by sending an e-mail to:
The e-mail address registered to your account (the account you want deleted)
A short confirmation sentence: "I request the deletion of this account and my data."
Timeframe: Your request is processed within 30 days at
the latest and you are informed when it is completed. If identity verification is needed
(it usually is not, since you send it from the same e-mail address), you will be contacted.
Questions
For any question about the deletion process or your personal data:
info@fabricar.app